How to Check your Email with Microsoft Outlook – InMotion Hosting Support Center
Update for Microsoft Office Outlook (KB) Bit Edition. Download. on 3 votes. This download updates Office Outlook files to newer versions. is a free personal email service from Microsoft that doesn’t scan your email for the purpose of serving you ads. Automatically file emails and share photos easily. Account Type: Select POP3 or IMAP if you are not sure of the difference please see our article on POP3 vs. IMAP; Incoming Mail Server: enter (be sure to replace with your actual domain name); Outgoing Mail Server (SMTP): enter (be sure to replace with your actual domain name) User .
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I would like my user name to appear in the drop down user name list, or get rid of the old user’s name and have my user name appear when ever I sign into my desk top Outlook. There isn’t any drop down in this dialogue, there is a Profile prompt if multiple mail Profiles have been set up.
Was this reply helpful? Yes No. Sorry this didn’t help. So how can I delete the old profiles and get my user name to appear when I sign in?
Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. Marcia Welenson. The computer’s operating system is Windows This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question If your email is confirmed to be normally working at the hosting service, then you may need to contact Microsoft.
Sometimes, the problem is something that needs to be cleared in Outlook itself. Sorry to say that the older versions of Outlook might be the source of the problem, but it is possible since you are using an year old version of the software. It appears as though you are using a Gmail account with POP. I tried many times to reset my password but it keeps on coming. I recommend removing and adding the account to your Outlook.
However, if you are using POP you may lose any emails that are not stored on the server. If you are using IMAP this will not happen and you can remove and add the account to ensure that all the settings are entered correctly. Since this is our public forum, we cannot provide account specific information.
Inbox alone is not updating in outlook while configuring yahoo mil. Sent items got updating in outlook. Pl provide the solution for this. This guide is intended to assist you with configuring Outlook using the Settings that work for InMotion Hosting servers. We are happy to help you troubleshoot further, but will need a full example of the error and returned email headers. Thank you, John-Paul.
This articule mentions nothing about setting up the folders dictated from the pst files. I had it working fine for 2 weeks until I followed your steps to add additional accounts. Now, NONE are functioning. Then you will be able to use the account tree listing to map the folder you want to save the Sent items to. Unfortunately, I was unable to locate the settings for Drafts and Trash in Outlook However, during my investigation, it seems this functionality is improved in Outlook I hope this helps!
Since Mar 22, , my Outlook in my laptop is not downloading any incoming emails. However, I am able to send emails from my laptop. I checked the mail account settings on my Outlook in my laptop and the test was successful. Could you please help? Please refer to the troubleshooting portion of our email guides as they may help to identify the issue.
If you continue to have problems we recommend that you contact our live technical support team. Their contact information is at the bottom of the page. I have one perticuler persion create a folder when he was send me to one mail so I have receive three mail so pls guide me to solve this problem.
Can you explain the details of your circumstances so I can further offer some assistance? I am having a problem with my 0utlook email. My incoming and outgoing emails seems to have interchanged names. I am finding it difficult to tell which emails are from my clients as they are coming in with my domain name instead of the clients name. When i send an email to a someone and i leave a copy, the copy comes to my inbox as the other person name.
Thanks for the question about your Outlook email. First of all, there is only ONE official email name for an email account. Servers identify the sending or receiving account by the email name. Note that posts are public domain on the support center. If you wish to handle this privately, then please contact our live technical support team using the contact information below.
I cannot find all my email address records which have been previously created and saved in Outlook Express when I switched to using Outlook My Outlook Address Book is empty. If you continue to have problems with the issue our recommendation is to contact Microsoft support in order to determine your next steps. I have been using M Outlook 07 for 3 years. Previously, to delete an item. I hit the delete icon and the item disappeared from the inbox. I should say that this began after I moved an signed with a different server.
What is going on? It is likely a certain feature that may have been enabled. It would be best to check with Microsoft support. I am getting this error while trying to test account settings, Log onto incoming mail server POP3 : Cannot find the e-mail server. Verify the server information in your account properties. I have done all the settings correctly. Sorry for the problems with the mail settings. If you log in to your cPanel and go to mail, there is an option for configuring the mail client for email account.
Check the settings there. Additionally, check to see if webmail is working for that account. If webmail is working, then the email account is setup correctly. I use an Acer PC with Windows i. Since we switched, we have not been able to send or receive emails from our Outlook account.
If you need more information, let me know. Thanks in advance for your help. Sorry for the issues with your email. You need to properly configure your email client regardless of ISP in order to access email.
If you are using our servers for your email, then you can find your settings by reviewing this article. My outloook is downloading only Inbox mails skipping all the folders. What am i doing wrong here?? You will want to contact Live Support for account-specific assistance with your Outlook connection settings. Thanks for your responce, but still we are facing the same problem for not for a single person, it is for multiple people.
So request you to please help us in this regards. Santoshi, at this point you should probably reach out to your Support Department with your email provider. They should be able to look at the logs and determine why. Log onto incoming mail server POP3 : Your e-mail server rejected your login. Verify your user name and password in your account properties.
Under Tools, click E-mail accounts. Send test e-mail message: Your e-mail server rejected your login. This error says the server is rejecting your login information.
You need to be sure you are using the correct hostname, username, and password. Using the correct information should correct the issue. I can not find them and they are not in an archive folder? Stuart, it sounds like either there is a display issue with Outlook, or the emails may be missing. I recommend contacting Microsoft, and possibly your email host. Since two days my outlook is asking me enter the password while i am entering the pasword its asking me again enter the pasword i am sure the pasword is coryect what can i do asist me please.
I configure roundcube in outlook through POP but thers no mail left in roundcube, all mails have been moved to outlook instead of copy. I want that mail copy in outlook from round cube ID instead of moved. POP removes the mail from the server by default. Check into the settings for Outlook and there should be a setting to check for leaving email on the server. I have configured my email with Ms outlook i have used to log in without problem today it bring me an error that your log in has been rejected by server, I have investigated and discover that I cannot receive any email I only send.
My other hot mail account is hooked to the Excahnge with no probleem. Here is a helpful link to the official outlook guide on Switch between working offline and online.
Send test e-mail message: Cannot find the e-mail server. Confirm your email settings are entered correctly and are free of misspellings. You can view our email settings in cPanel at any time. Check your mx records to ensure they are pointed to the correct server. Check your mail logs record of your connection, or additional errors. I recive my mails but mails are not going. Kindly help out. Your incoming and outgoing mail server is anything that points to your account, typically.
Its your domain name or ip address of the server. If your Outlook email client is properly configured to send email from the same mail server that your webmail service is attached to, then the outgoing email should be tracked at the server since it is sending the email — not Outlook. Make sure that your outgoing email is subscribed to the sent messages. Also, depending on your webmail client, you may have the same option to subscribe to folders there this is possible in RoundCube.
Everything fine. Do I lose all preveious emails or those would be stay safe in my local system? IMAP setups do not store the emails on your server, but sync with the server.
To move emails from one server to another, you will want to use a client to do it. We have an article on how to move emails from one IMAP server to another. I just started using outlook 7 for a new email and have noticed that I am not getting all emails…. I advise you make sure that your domain is pointing to our servers. If you use our email settings for Outlook then you must make sure the domain is pointing to us. Otherwise, if the mail was sent to a non-existent mailbox most email providers would have notified the senders and they could re-send.
If a message is lost, however, it cannot be recovered. I have an email account and I created some folders. After checking an incoming email, I am moving that email to my desired folder.
Like this all my checked emails will be stored in folders only. Recently I created an outlook account for this email. After completion of seting up in outlook, all the emails are imported to my Inbox folder of outlook as unread.
In my email server Inbox, there are some emails I already read. Thease are aslo shown as unread in outlook. Please help how to import all folders as in my email server account. Thank you for contacting us. The method in the article for will be similar. By default, a POP3 setup will pull the emails off the server so that they only appear on the device that checked it. If you have any other devices that check the email, they will not see them. IMAP allows Outlook to mirror what is on the server, for folders other than the Inbox, they need to be subscriubed to in order to see them.
The emails are not pulled off the server so this is good if you check your email from multiple devices PC, phone, tablet, work, other PCs, etc. As you are asking about folders that are on the server, it seems that may be the setup that will work best for you.
Is that what you are trying to accomplish? Kindly assis. Basically, the error message is saying that Outlook cannot connect to the outgoing server. That will happen most frequently when the configuration is not correctly set. I hope this helps to answer your question, please let us know if you require any further assistance. Setting up Live.
The target principal is incorrect?? Please, any help would be appreciated — I have never faced this before- New laptop windows 8. Sorry for the problem with setting up your Live.
However, if you were trying to setup an email account created with InMotion, then you can find your email settings here. However, if you can see the server name on the certificate and it matches your setting, then it will be okay. You can approve it and there will be no problem. Where can I find the right server or domain? Thanks for the help. You can view your email settings directly in cPanel. I mapped my webmail server to my outlook using IMAP..
This will provide specific clues on where your connection is stopping. We also have a guide on How to read a Traceroute. But only emails after setting up outlook are displayed in the inbox. My old emails are not downloaded i think or displayed to outlook. If you were using POP before, then your previous emails should be saved within your Outlook program.
This is because POP removes emails from the server by default, and stores them in folders inside Outlook. Is there a way i can stop this from happening?
Or is it simply a matter of updating from outlook to ? It is possible your POP configuration is causing this problem. I would first check all the POP devices, to see if they are set to leave a copy on the server. It is possibly pushing copies of emails back onto the server that were previously deleted via IMAP accounts. Be careful however, if you do not leave a copy on the server POP will remove all emails by default. This will store the emails on the server, and allow everyone to see the same folders.
We do not have copies of Outlook to test, but if memory serves, there is an option in the left top menu that allows you to select which account you are viewing. I do have a link to an official Microsoft Outlook article that may help. I would double-check your gmail password for misspellings, or possibly reset your password. Thank you for your question. I found a post on the official Outlook site, where they discuss the setting:.
In Outlook select Tools 2. Account Settings 3. More settings 5. Advanced 6. In steo 6, make sure you check leave a copy of messages on server box or adjust to as many days as required for emails to be left on the server. You need to look at the rules. We do not have control over that as that is specifically a mail client issue. I have three folder saperatly with different names. If one email contins with this three names, the mail coming three times to all folders. If it is two emails then coming two time.
How to rectify the same. Above steps is helpful for setting-up Outlook as an email client. I have set up tmy gmail account iMAP in outlook , get one folder inunder gmail as all mail and another as In box. Check out this article about changing a setting in Outlook for this issue.
The setup went fine without any errors …but the issue I face is this :. My inbox email in webmail is now empty and all emails have moved to outlook inbox.
How do I fix this to ensure inbox stays in both webmail and outlook. It sounds like you setup your Outlook as POP, which removes emails from the server by default.
IMAP leaves the emails on the server by default, and allows all clients to see the same folders. This allows you to see the folders. Another lady in the office has outlook 7. How does she get that back? Right click on any of the headers at the top of the list of e-mail messages and select Customize Current View and then click the Fields button.
Here you will see the available fields in the left hand column and the fields you are currently using. Outlook cannot synchronize the suscribed folder for a particular account currently i am trying to setup. How could i solve it? Is it one particular folder on one particular account?
If it is account specific you will want to contact our Live Support for assistance. Sorry for the problems with email. If all of your emails are being re-directed, then there may be an account re-direct on the account. Since the account does not appear to be hosted with us, you will need to contact the mail admin or hosting account admin that is responsible for your email in order to properly determine the issue.
If you do have an account with InMotion, please provide more information on the email account in question and we would be happy to look further into the issue for you. I have a work email account set up through my outlook, Is there any way to delete emails through my work email accessing it through the internet but KEEP them in my outlook? As of right now, if I log into my work email through the internet and delete anything it also deletes in my outlook which I do not want.
This means anything added or deleted on the server will duplicate on the Outlook. If you set it up as POP3, then the Outlook will pull the email from the server and then it will exist on Outlook. I just got problem in my Outlook Yesterday at 3 pm, suddenly i got no incoming emails, but i got it smoothly on Tab or Blackberry. What happened with my outlook and what should I do to fix it? Suddenly I got no new emails in Outlook Before so far was OK.
I still get new emails at Tab and Blackberry. What happened with my Outlook and what should I do to fix it? Thanks alot…. Due to the fickleness of Outlook , it tends to be easier to remove the account from your outlook software and re-add your email address. This can happen at times with windows security patches. Having a similar problem, only I am using live mail. I have to forward the mails from live mail which is on my old computer to my outlook account on my new one as outlook wont load files.
Can you please provide more details on the issue at hand? Have you tried removing the account from your email client and re-adding it using the steps above? Are you going through a local network? Also, be sure your Outgoing settings are set for Authentication. I can access my emails via webmail but they will not download into Outlook although I have set up Outlook a number of times.
The password is correct as it lets me into my webmail. The computer is a new one. Is it possible that the on-board virus checker is the problem? Any suggestions welcomed. Since webmail is working, you know the server is functioning correctly.
If you are being prompted for a password, normally this means Outlook is not authenticating with your server. I recommend checking all of your email settings for typos and misspellings.
Next, try the alternate email settings. If your problems persist, contact Live Support so they can review the email logs for issues, while you are connecting. Hello, yesterday I tried to setup a second email account in Outlook The first email I set up is working fine. I have tried 3 different times in 3 different ways to delete and then redo the gmail account for Outlook.
It is still not showing up. Not sure what to do. I would start by restarting Outlook , and possibly the computer, if it has not been restarted recently. This stops and starts all software cleanly, and can help fix simple software problems. You can view your email settings for Google here.
Let us know what happens. If your email was hosted on our servers, we would next check the server logs for your incoming connection. However, I follow the instructions and the same thing happens again. Even though I had gotten out of Outlook, the outlook.
When I killed that process, it allows me to continue on. If your problems persist, you may have to reinstall Outlook, or contact your Email provider at the time you are setting up the account, so they can review the server logs for errors. I tried to add a new account beside the exchange already set up. And automatically cannot retrive parameters.
Sorry for the continued problem. If that is the case, you will need to speak with your corporate IT department for further assistance. The instructions provided above will require that you have full access to make changes within your Outlook installation. I cannot set the parameters of gmail manually. And automatically cannot retrive servers configurations. Sorry for the problems with setting up Microsoft Outlook for your Gmail account. Are you working with a new account? Is there an account already setup in Outlook?
You will need to be creating a NEW account in order to create an email account. If you continue to have problems, then please provide us any error messages and the steps leading up to where you are currently stuck.
I have seen this before, where an outgoing mail gets stuck and blocks the outgoing mail. If your problems persist, it may be easier to contact Live Support , so they can review the email logs.
First, make sure you have created the email accounts in cPanel. You can then view your specific email settings in cPanel at any time. My husband just got a new email address for a new job. It had to be set up as a pop account. We set up all ok but it is not showing up as a new email account down the side In the outlook When you go to tools then settings and you have a look at the account, new emails are getting delivered to another email address.
We have tried to change the folder but there is no other option. He can send from the new account and receive from the new email account but he wants to show this email address separately. What do we need to do? Thanks for the question. It sounds like you were able to set up the account okay per the instructions above. Outlook uses profiles for managing multiple accounts. You may need to set up a different profile in order to see the other account.
Hi Guys i have a doubt i need to configure outlook. I have configure on my lap but i want to configure on my android mobile phone my mail id is like [email protected] please help to configure on my Mobile Phone. We have a great article on setting up email on your Android phone that should resolve your issue. Hi I have configured gmail in outlook Can anyone helpme out to solve this issue. Are you getting any errors when connecting?