Ultimate Troubleshooting Guide for Office Installation Problems
Restart the browser and then give the install another go. For example depending on your version of Windows, select Start and then scroll to find the app you want to open such as Excel or Word, or type the name of the app in the search box. Error code, or
Error code, or Navigate to your computer’s download.
Microsoft , Office , or Office Follow the steps to select a specific bit version, such as bit if that’s the version you need. Office For overall guidance about which version to install, see Choose the bit or bit version of Office.
If you’re not sure which bit version you may have already installed, see What version of Office am I using? Need more help? Join the discussion. Was this information helpful?
Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. I have run the “fix it” program to ensure all MS products are removed 4. I have Norton running, and disable auto protect Same error always – immediately I have the same question Report abuse. Details required :. Cancel Submit. Jomel Ber Microsoft Agent. Hi Linda, To address this concern, we suggest that you rename Microsoft Help Folder since that you’ve tried to run the Fix It to remove traces of Office.
Restart the computer and then try to install Office in Windows clean boot mode. Let us know how it goes. Thank you. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Jomel Ber’s post on October 4, I am sorry this is still not working. Is there a way to go back to Office 7? This is serious for me as I cannot work.
More help is greatly appreciated. Side note: I went back a couple days for a roll back. It brought back my MS programs, but everytime I opened a doc it kept trying to re-install and then did nothing. If that helps.
In reply to LindaFarr’s post on October 4, Update us on the result. In reply to Jomel Ber’s post on October 5, Shyam Sundar A. In reply to PhoenixGuy’s post on March 28, I am having exactly the same problem with my new Lenovo Yoga with Windows 10 64 bit. Tried everything suggested here and same error. I was able to install Office successfully though. In reply to Shyam Sundar A’s post on April 4, Hi Shyam, We would like to know more about your concern. When did this issue start?